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Director of Customer Service

Mike is the Director of Customer Service for Proterra, a maker of all-electric city transit buses. Mike has worked in the field of advanced, clean propulsion for over 17 years and in public transportation for nearly 10 years. First in a technical role with Ford Motor Company where he was an engineer responsible for developing advanced engines and clean powertrains.

During his time at Ford, Mike worked on projects in Detroit, Chicago, Germany, Sweden, UK and Mexico. While at Ford, Mike was awarded a Henry Ford Technology award for the development of the world’s first Partial Zero Emissions V6 engine. As an engineering consultant, Mike worked on some of the earliest clean-propulsion buses on the road.

Desiring to move fully into the field of public transportation, Mike joined Proterra in 2009 as a Systems Engineer. Mike served as the project manager responsible for developing and launching the world’s first fast-charge, all-electric city transit buses in Pomona, CA in 2010. After several years in various engineering roles, Mike was asked to lead the Customer Service team. Here Mike’s job is to help customers deploy technologically advanced buses in the most successful way possible. Mike has grown the Customer Service team to scale with the company and has created processes, training, resources, and a skilled workforce to support the industry transition to clean propulsion. In 2016 Mike was recognized in Mass Transit Magazine with a Top 40 Under 40, The Best and Brightest award. Mike has been involved in APTA for over 7 years and is currently serving his second term as the Chair of the Clean Propulsion Committee.

Mike received his Bachelor’s Degree in Mechanical Engineering from Valparaiso University in Valparaiso, Indiana. Mike is a Boy Scouts of America Eagle Scout. In his off time, Mike enjoys spending time with his wife and working hard not to be driven crazy by his two young daughters. He and his family enjoy camping, fishing and hiking. Mike also spends time building and racing cars in various endurance car racing series.

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